Best Auto Repair, South Burlington

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Here's what some of our satisfied customers have to say about New England Automotive:

09/01/2022

12 yrs. ago I moved in from NY needing to acquire all new necessary service providers, mechanic included. Taking the direct approach, I visited NEA and spoke with Dustin, the owner. I explained how my work took me out of state weeks at a time, & needed to place my family in the hands of an honest mechanic who would care for them in my absence. I asked, "Are you my new mechanic?" With a smile, Dustin replied, "I would like to think so." From his friendly nature, I believed I had met somebody I could trust, which is the biggest hurdle in mechanic selection. NEA has not only met my challenge of honest watch care over my family, their complete auto knowledge is remarkable. You can trust they have your best interest in mind always. My auto mechanic, and staff, have been more than service providers, they have been my friends for these many years.



reviewiconExcellent Service
Car & Truck Care, near South Burlington, VT

My go-to shop! Excellent service, and reasonable prices. Easy location, clean and organized.



Good work and fair pricing for that work, as well as some of the nicest and most helpful people you'll find anywhere. NEA is my go-to for whatever work we need done on our cars, or for any opinion on work/pricing for service/parts. I'd highly recommend them for any work ranging from the smallest 'check up' to major repairs and replacements



I've gone here for a couple of years and even though I've moved a little farther away, I'll definitely keep going. Dependable, honest place with good-natured employees. I've never been spoken down to or lied to about my car (unlike some other places around here), and I've always been greeted by name when I drop my car off. Bonus: they sometimes have dogs there.



I had a very quick encounter with them, but they were awesome! Super friendly, and I showed up only 30mins before they closed, with my car making the most horrendous sound - I had driven over a pile of loose dirt and gravel earlier in the day. I was figuring it was probably a rock, but they were amazing, and were willing to at least diagnose it, so I knew whether it was safe to continue driving. As I suspected, it was a rock, but they were beyond helpful, and so kind for seeing me only minutes before closing! Great service!



reviewiconExcellent Company
Car & Truck Care, near South Burlington, VT

Excellent customer service and great service at reasonable prices! Unlike those other guys!



First time customer. Usually I view going to an auto mechanic on par with a root canal. The staff was very friendly and knowledgeable. Dustin showed me and described the work to be done as well as describing the overall "health" of my car. This is important since I tend to drive then until they are a pile of rust. This will be my "go to" place.



Competent, articulate, personable. In it to make your life better, not to maximize their profit.



Outstanding customer service and exceptional work! Highly recommend!



We love this shop, we take all our vans here for repairs/maintenance. They are always very transparent about what needs to be done, and the do good work.



reviewiconReasonable Rates and Friendly Service
Car & Truck Care, near South Burlington, VT

I have been using New England Automotive for years now and I am terrible at remembering to leave reviews but this place really deserves 5 stars. I have always received exceptional service that is prompt and professional. I never feel like I'm being ripped off like at other places, either. Very reasonable rates and friendly service. I have to also mention Dominic by name as he is usually who we communicate with. Thank you!



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Reviews and comments from our satisfied customers